Refund Policy

At Aceltv IPTV, we strive to provide a seamless and satisfactory experience for our customers. If you have any concerns about your purchase, please review our refund policy below.

30-Day Satisfaction Guarantee:

Enjoy full access to our Aceltv Service completely Risk-Free. If you are not 100% satisfied, tell us within 30 days of subscription and get a full refund.

Activation Issues:

• Facing difficulties activating your product? Reach out to us within 48 hours of purchase.
• Our technical support team will assist you, and if issues persist, you are eligible for a replacement or refund.

Technical Support:

• For technical challenges with the product, our dedicated support team is available.
• In cases where our support team cannot resolve the issue, and this issue is related to our product your purchase is covered by our refund policy.

Refund Request Process:

• To initiate a refund, contact our customer support team via support@liveiptvusa.com.
• Provide order details and a brief description of the issue.
• Our team will guide you through the refund process.

Refund Processing Time:

• Refunds will be processed using the original payment method.
• The processing time for refunds is typically 2 to 5 business days.

Satisfaction Guarantee:

• Your satisfaction is our top priority. If you are not pleased with your purchase, we are committed to addressing your concerns and making it right.

  At Aceltv, we strive to provide a seamless and satisfactory experience for our customers. If you have any concerns about your purchase, please review our refund policy below.

  30-Day Satisfaction Guarantee:

  Enjoy full access to our Aceltv Service completely Risk-Free. If you are not 100% satisfied, tell us within 30 days of subscription and get a full refund.

  Activation Issues:

  • Facing difficulties activating your product? Reach out to us within 48 hours of purchase.
  • Our technical support team will assist you, and if issues persist, you are eligible for a replacement or refund.

  Technical Support:

  • For technical challenges with the product, our dedicated support team is available.
  • In cases where our support team cannot resolve the issue, and this issue is related to our product your purchase is covered by our refund policy.

  Refund Request Process:

  • To initiate a refund, contact our customer support team via support@liveiptvusa.com.
  • Provide order details and a brief description of the issue.
  • Our team will guide you through the refund process.

  Refund Processing Time:

  • Refunds will be processed using the original payment method.
  • The processing time for refunds is typically 2 to 5 business days.

  Satisfaction Guarantee:

  • Your satisfaction is our top priority. If you are not pleased with your purchase, we are committed to addressing your concerns and making it right.

Need help?

Contact us at contact@aceltv.com for questions related to refunds and returns.